Booking conditions

Reservation conditions

The length of stay for returning guests in high season is up to two weeks. In this way, the flow is guaranteed and everyone has the opportunity to visit the Libellules in high season. In the high season (July and August) we mainly receive families with children up to 13 years old. There is no entertainment for older children. There are other campsites, even small ones, where they provide entertainment for teenagers.

Camping conditions

To reserve:
To make a reservation, you can fill in the reservation form on our website.
You will receive an answer within 48 hours. If the answer is positive, you will also receive a request to transfer 30% of the total accommodation costs to our French bank account within 14 days. As soon as the deposit has been received, you will receive the confirmation of your reservation by email. The reservation is then final and you can no longer cancel free of charge. Changing dates or number of campers afterwards must be discussed with us.

Cancel:
In some cases, changes can lead to cancellation:
The remaining amount must be paid no later than 6 weeks before arrival. Our cancellation costs are 30% of the total accommodation costs if you cancel up to 6 weeks before arrival. Within 6 weeks before arrival, the cancellation costs are the full accommodation costs. We offer you the option of taking out Campez Couvert cancellation and travel interruption insurance with your rental contract. Our partner Gritchen Affinity undertakes to fully or partially reimburse the stay of our campsite guests. In case of cancellation, you must notify the campsite immediately after the event preventing your departure by post or e-mail that you are canceling your stay. If the claim is provided for in the general terms and conditions (available on the site www.campez-couvert.com or at your campsite), you must notify the insurer within 48 hours, submitting all required information and supporting documents.


The advantage of booking is that you can be sure that a camping pitch will be kept free for you. We have camping pitches for max. 4 people and for max. 5 people. There are only 2 camping pitches for families of max. 6 people.
If you want to come with more people than you indicated in your reservation, or if you want to receive visitors during your stay, please bear in mind that they cannot naturally come and stay with you. For peace of mind and safety, we adhere to a maximum number of people on the campsite. This means, among other things, that you cannot come with more people than agreed at the time of booking without first consulting with us.

To guarantee peace on the campsite, we do not overbook the campsite! We therefore only allow limited visitors. We therefore ask you to take this into account! If you would like to receive a visitor, this is possible in consultation. (At a daily rate). Letting friends or family book in the area with the idea of regularly hosting them at Les Libellules is therefore not advisable.
If you have booked a pitch with electricity, would you like to bring a 20 meter extension cord yourself? Please note that devices that require a lot of power (more than 1300w) will blow the plugs.
Air conditioning in caravan or camper is not allowed. This makes too much noise for the surrounding camping pitches.

A general camping rule is that it must be quiet between 23:00 and 07:00.

You are urged not to start tearing down your tent and setting up / packing your car before 07:00. Parking your car one evening in advance must be discussed with us.

You cannot leave before 07:00 because the entrance gates are still closed.

Arrivals for the camping pitches from 14:00 to 20:00. Departure before 12:00. If you cannot come on the booked arrival day, please contact the campsite.

We eat between 12:00 and 14:00. Are you arriving correctly? Would you like to put your car in the parking lot? At 14:00 we will bring you to your place, in the meantime you can enjoy the beach.



Rental accommodation conditions

To reserve:
To make a reservation, you can fill in the reservation form on our website. You will receive an answer within 48 hours. If the answer is positive, you will also receive a request to transfer 30% of the total accommodation costs to our French bank account within 14 days. As soon as the deposit has been received, you will receive the confirmation of your reservation by email.
After a deposit of 30% of the total accommodation costs, your reservation is final and you can no longer cancel free of charge. You pay the remaining amount no later than ten (10) weeks before arrival. You will receive a confirmation by email for both the first and the second payment.
We recommend that you take out our Campez Couvert cancellation insurance.

Cancel:
Rental accommodations are usually booked long in advance. In case of cancellation, the accommodation often remains empty. Our cancellation costs are 30% of the total accommodation costs if you cancel up to 10 weeks before arrival. Within 10 weeks before arrival, the cancellation costs are the full accommodation costs. We can therefore no longer refund the deposit for cancellations within 10 weeks before your arrival! You can also take out a cancellation insurance through your own bank or insurance agent.

We offer you the option of taking out Campez Couvert cancellation and travel interruption insurance with your rental contract. Our partner Gritchen Affinity undertakes to fully or partially reimburse the stay of our campsite guests. In case of cancellation, you must notify the campsite immediately after the event preventing your departure by post or e-mail that you are canceling your stay. If the claim is provided for in the general terms and conditions (available on the site www.campez-couvert.com or at your campsite), you must notify the insurer within 48 hours, submitting all required information and supporting documents.

If you want to come with more people than you indicated in your reservation, or if you want to receive visitors during your stay, please bear in mind that they cannot naturally come and stay with you. For peace of mind and safety, we adhere to a maximum number of people on the campsite. This means, among other things, that you cannot come with more people than agreed upon at the time of booking without first consulting with us. To guarantee peace on the campsite, we do not overbook the campsite! We therefore only allow limited visitors. We therefore ask you to take this into account! If you would like to receive a visitor, this is possible in consultation. Letting friends or family book in the area with the idea of regularly hosting them at Les Libellules is therefore not advisable.

Arrival:
Access to your accommodation is on the day of your arrival from 15:00 to 20:00. If you cannot arrive on the booked arrival day, please contact the campsite (+ 33 4 66 822 004).

We eat between 12:00 and 14:00. Are you arriving correctly? Would you like to put your car in the parking lot? You can check in from 15:00 and we will then take you to your accommodation, in the meantime you can enjoy the beach.

Departure:
The final check is possible between 07:00 and 10:00 in the morning. We can come by from 07:00 to check your accommodation.

You have paid a deposit on arrival.

You will receive this back after the accommodation has been checked and found to be in order. If you want this accommodation to be cleaned by us, you can request this in advance. You also hand in the keys at this time. If your accommodation is not clean in accordance with the instructions as indicated in the booklet in your accommodation, we will point this out so that you can do some things yourself. In the second instance, the cleaning costs will be deducted from your deposit.

If you wish to leave outside the possible final inspection times, this is possible, however we cannot carry out a final inspection and we charge the cleaning costs per accommodation. The remaining deposit (minus cleaning costs minus € 6.50 bank costs) will be transferred to you.

Take:
Beds are made with mattress fitted sheets, and pillows with pillow cases. There are no blankets or duvets and other household linen (hand and tea towels etc.) available. Due to its location on the river, it can still be quite chilly here at night. Will you be careful not to get cold?

A general camping rule is that it must be quiet between 23:00 and 07:00 You are urged not to start putting down / packing your car before 07:00. You cannot leave before 07:00.

Directly to << Reservaton Form>>